The internet age has changed the way that business communicate and compete with one another. Internet review
s can have a drastic effect on your brand, whether positive or negative. Google hasn’t missed this. This is why they offered $550 million to buy Yelp, which contains about nine million local reviews of various businesses.
Local business reviews are a new kind of social media, in which customers review their experiences with brands over the internet. Business directories such as Yelp, Citysearch, and Yellowpages.com allow for customers to post what they think of the businesses that they have dealt with.
The web is full of forums and websites that give people with similar interests the opportunity to interact. Website owners continuously look at ways to build up links to their site and improve SEO. Forum interaction is a step in the right direction.